Refund & Return Policy
Last Updated: May 2026
At Uniconnect Healing, we genuinely value the trust our customers place in us. We strive to provide quality spiritual products, healing tools, and wellness services with care and authenticity. Please read our refund and return policy carefully before making a purchase.
Returns for Physical Products
We accept return requests only in specific situations such as:
- damaged products received during transit
- incorrect item delivered
- missing items in the package
To request a return or replacement, customers must contact us within 48 hours of delivery with:
- order number
- clear product photos
- packaging photos
- brief explanation of the issue
Requests submitted after this period may not be eligible for review.
Conditions for Return Approval
Returned products must:
- remain unused
- be in original condition
- include original packaging (if applicable)
Products showing signs of use, damage after delivery, or improper handling may not qualify for return or replacement.
Non-Returnable Items
Due to the spiritual and personal nature of our products and services, the following items are generally non-returnable and non-refundable:
- crystals selected for personal energy work
- spiritually cleansed or energized items
- customized spiritual products
- digital products or downloadable content
- consultation services
- Reiki healing sessions
- numerology reports
- appointment bookings
Refund Process
If a refund request is approved:
- refunds will be processed to the original payment method
- processing timelines may vary depending on banks and payment providers
- refunds may take approximately 5–10 business days to reflect
Shipping charges, if applicable, are generally non-refundable unless the issue occurred due to our error.
Damaged Packages
If the outer package appears heavily damaged during delivery, customers are advised to:
- take clear photos before opening
- contact us immediately after receiving the parcel
This helps us coordinate with courier partners more effectively.
Cancellation Policy
Orders may only be cancelled before dispatch.
Once an order has been shipped, cancellation requests may not be accepted.
For healing sessions or consultation bookings:
- rescheduling requests may be considered with prior notice
- completed sessions are non-refundable
Spiritual Wellness Disclaimer
The products and services offered through Uniconnect Healing are intended for spiritual wellness, positivity, meditation support, and holistic guidance purposes only.
Results and individual experiences may vary from person to person.
Our offerings are not intended as a substitute for medical, psychological, legal, or financial advice or treatment.
Contact for Support
For any return, refund, or order-related concerns, please contact:
Uniconnect Healing
Address : Flat.No.503, Vishwas Samruddhi, Shelke Nagar, Wadgaon Budruk,
Pune, Maharashtra , India , Pin -411041
Email : care@uniconnecthealing.com
Mobile : 9175660152
We deeply appreciate your understanding, trust, and support as part of the Uniconnect Healing community.